Terms of Use

By accessing this website, you are agreeing to be bound by these Terms of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

In these terms, “the Series”, “we” and “us” mean the St. Hugh Steinway Concert Series, presented at St. Hugh Parish, 3460 Royal Road, Coconut Grove, Miami. Payments and gifts made on this website are received by St. Hugh Catholic Parish in Coconut Grove Inc.

Permission is granted to temporarily download one copy of the materials (information or software) on the Series’ website for personal, non-commercial transitory viewing only. The materials include concert photographs, program notes, live streams and recordings. This is the grant of a license, not a transfer of title, and under this license you may not:

• modify or copy the materials;
• use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
• attempt to decompile or reverse engineer any software contained on the Series’ website;
• remove any copyright or other proprietary notations from the materials; or
• transfer the materials to another person or “mirror” the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by the Series at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

You sign in with your Google account or with a one-time code we email to the address you enter. There is no password. Signing in for the first time sets up your account. Sign-in is handled by Supabase, our authentication provider, and we never see or store your Google password.

Your account holds your tickets, stream passes, receipts, saved cards and preferences. You are responsible for activity under your account. Anyone who can read your email can sign in with a code sent to it, so keep your email account (and your Google account, if you use it) secure, and your contact details current.

We may suspend or close an account that is used to break these terms or to misuse the site.

Tickets for concerts at St. Hugh Parish are sold on this website. Prices are in US dollars, and the price shown is the total you pay: no taxes or service fees are added at checkout.

All sales are final, no returns or refunds are accepted. This applies to concert tickets and stream passes.

Tickets are delivered by email and saved to your account. Show the QR code on your phone or on a printout at the door. Each ticket admits one person, and its code can be used once.

Programs, artists, dates and times may change. If a concert is canceled or rescheduled, we will contact ticket holders at the email address on their order.

Some concerts take place at other venues. Tickets for those concerts are sold by the venue, under its own terms and refund policy.

A stream pass lets you watch the live stream of one concert on our Watch page, and its recording before the recording opens to everyone. Stream passes are on sale from the time a concert is announced until its recording opens to everyone; a pass bought after the concert is for the recording only. You must be signed in to buy one and to watch. The stream is delivered through YouTube and shown on our page to signed-in pass holders.

Recordings open free to everyone on the fourth Friday after the concert.

We cannot guarantee that a stream will be free of interruptions caused by internet connections, devices or the streaming service.

Live streams and recordings are for personal viewing only. You may not record, rebroadcast or redistribute them.

Donations, patron pledges and Steinway key sponsorships are gifts to St. Hugh Catholic Parish in Coconut Grove Inc, a 501(c)(3) organization (EIN 59-0917275). Gifts are tax-deductible to the extent allowed by law, and you will receive a receipt by email for each payment.

A patron pledge comes with benefits, such as concert tickets. Your receipt lists that season’s benefits and our good-faith estimate of their fair market value. When a pledge is paid in more than one payment, that value is counted once, against the first payments, and later receipts say so. The amount you may deduct is limited to what you paid above that value, so please consult your tax advisor.

A monthly donation is charged to your card when you give, then on the same day each month until you cancel it. A gift started on the 29th, 30th or 31st is charged on the 28th in later months. You can cancel a monthly donation, or update its card, at any time under Receipts in your account. Once you cancel, no further charges are made.

A patron pledge is a gift of the pledged amount for each season it covers. When you pledge, you choose one of four plans:

• This season: one payment, by card when you pledge or as arranged with our office;
• Monthly: this season’s pledge in twelve monthly payments by card, the first when you pledge and the others on the same day each following month, after which the pledge is complete. Each payment is a twelfth of the pledge, rounded down to the cent, and the first payment adds what the rounding leaves out;
• Every year: your card is charged when you pledge, then on each anniversary of that date until you cancel; or
• Three years: your card is charged when you pledge, then on the next two anniversaries, three payments in all.

A pledge made on February 29 is charged on February 28 in later years, and a monthly pledge started on the 29th, 30th or 31st is charged on the 28th in later months. We email you 30 days before each anniversary payment with the amount, the date and that season’s benefits; a monthly pledge’s benefits begin with its first payment, and you receive a receipt after each payment. You can cancel an annual, 3-year or monthly pledge paid by card, or update its card, at any time under Receipts in your account. Once you cancel, no further payments are charged. If you choose to pay later (not offered for a monthly pledge), nothing is charged online, and our office contacts you to arrange payment by card or check.

Patron benefits are described on our Support page and may change from season to season.

Your name may appear in concert programs and on this website as you enter it in a key dedication or give it to us as a patron. You may choose to be listed as Anonymous.

If you believe a gift was made in error, contact us and we will review it.

Card payments are processed by Authorize.net. Your card details go directly to Authorize.net, and we never see or store your full card number. If you save a card for future purchases, Authorize.net stores it, and we keep only the card brand, the last four digits and the expiry date so you can recognize it.

For a monthly donation, or an annual or 3-year pledge paid by card, Authorize.net also keeps the card you pay with for the gift’s later charges. It becomes one of your saved cards for checkout only if you choose that. We have the card removed from Authorize.net after the gift ends or you replace it, unless you also saved it for checkout or another of your gifts still uses it.

By completing a purchase or gift, you authorize us to charge your card for the amount shown at checkout and, for a monthly donation or an annual or 3-year pledge, again on the schedule shown when you made it, until the gift ends or you cancel it.

If you opt in, we will send text messages about concerts and special events to the mobile number you provide. Opting in is never a condition of buying tickets or making a gift. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or call (305) 318-5008 for help. Carriers are not liable for delayed or undelivered messages.

When using this website, you agree not to:

• try to access another person’s account, tickets or information;
• interfere with the security or operation of the site, or use automated means to buy tickets or collect information from it;
• submit false information, or use a payment card you are not authorized to use; or
• use the site for any unlawful purpose.

The materials on the Series’ website are provided “as is”. The Series makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, the Series does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

In no event shall the Series or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on the Series’ website, even if the Series or an authorized representative of the Series has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

The materials appearing on the Series’ website could include technical, typographical, or photographic errors. The Series does not warrant that any of the materials on its website are accurate, complete, or current. The Series may make changes to the materials contained on its website at any time without notice. The Series does not, however, make any commitment to update the materials.

The Series has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by the Series of the site. Use of any such linked website is at the user’s own risk.

Some features of this website are provided by third-party services: Google (sign-in and maps), YouTube and Mux (video), Authorize.net (payments) and Resend (email). Your use of those features may also be subject to the providers’ own terms.

The Series may revise these terms of use for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these Terms of Use. The date at the top of this page shows when they were last updated.

Any claim relating to the Series’ website shall be governed by the laws of the State of Florida without regard to its conflict of law provisions.